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Links for interviews

Interviews work a bit differently. Because the interview campaign uses OpenAI API credits ($), we do not allow anyone to access an interview until their number has been authenticated.

A participant's number is authenticated for a specific interview once you send a Template message to them. However, it is possible to allow participants to access the interview by sending a phrase to the number or, by clicking a link and sending the pre-populated message in the WhatsApp text box.

This is possible with the following steps:

Create a template message and follow these instructions in its configuration:

1. Template name: Name it the Campaign title with the following changes.

   1. Make all letters lower case

   2. Convert spaces to underscores

   3. Example campaign name: 'Future of research' becomes 'future_of_research'

2. Template body: Don't use any placeholders for personalisation. This is because when the participant messages the bot first, the only information it has is their number. I.e. don't leave placeholder for name etc.

3. Create link in Meta: Once this has been approved, you can create a WhatsApp link with the Template name you just created. Navigate to the phone number you want to create it for in WhatsApp manager. Process shown below.

Creating link