# Setting up WhatsApp number in Yazi platform

### P**rerequisites to setup the WhatsApp number**

1. **Meta Business Manager:** You must have "Full Control" access to your company's [Meta Business Manager](https://business.facebook.com/)—this is where you manage your business’s Instagram & Facebook page, WhatsApp account, Ad Manager, and other Meta assets.
2. **SIM Card:** You need a SIM Card that can receive a **SMS** or a phone call. <mark style="background-color:yellow;">**Note that you can't use an existing phone number registered in your WhatsApp Business app**</mark>**.** You will need a separate, dedicated phone number for Yazi to use WhatsApp that you **can receive a call or OTP from.** This is a limitation with WhatsApp’s API.

{% embed url="<https://www.loom.com/share/97291fda3fed41acb8e53b77304aa557>" %}

## **Steps**

1. Create a Meta Developer account (if you don't have one already): <https://business.facebook.com/settings>
2. Signup in webapp at <https://app.askyazi.com/register>
3. Click 'Create New Organisation'
4. Write your company's name and click 'Create organisation'. This opens a Meta window that will allow you to create the WhatsApp profile

<div><figure><img src="/files/vdZWh13xo3SrPvgdHrUA" alt=""><figcaption></figcaption></figure> <figure><img src="/files/bFhhYT82GthyDEtOYD49" alt=""><figcaption></figcaption></figure></div>

## Setting Up a WhatsApp API Number via the Embedded Signup Method

{% stepper %}
{% step %}

### **Select a Business Portfolio**

**Select a Business Portfolio**

* Navigate to the Business Profile selection screen.
* Choose an existing Business Portfolio or create a new one to add your WhatsApp number.

<figure><img src="/files/ckIW28eKKCs81ZBHAr5a" alt="" width="338"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### **Create a New WhatsApp Business Account (if applicable)**

* If you don’t already have a WhatsApp Business Account, select "Create a new WhatsApp Business Account" and click **Next**.

<figure><img src="/files/OISJNlKRukfNft0WsF3x" alt="" width="337"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### **Enter Account Details**

* Provide the name of your WhatsApp Business Account (this is the name visible to customers).
* Optionally, add a business website or profile link.

<figure><img src="/files/RQyapq4uXLIoNSZpl5Xy" alt="" width="336"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### C**hoose Business Category**

Select the category that best fits your business from the dropdown menu.

<figure><img src="/files/ZMMg86T4SHQT09KeUOUv" alt="" width="325"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### **Add Your Phone Number**

Enter the phone number you wish to use, ensuring the correct country code is selected.

<figure><img src="/files/KIOxRK5pZusT4fCGBupz" alt="" width="340"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### **Verify Yazi as the Meta Tech Partner**

Confirm Yazi as your Meta-approved technology partner to proceed with setting up the account.

<figure><img src="/files/WurDbGxwFNAieOmOSVrL" alt="" width="335"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### **Complete the Setup**

Follow the remaining on-screen instructions to finalise the setup and activate your WhatsApp Business API number.
{% endstep %}
{% endstepper %}

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