Setting up WhatsApp number
Last updated
Last updated
Note that you can't use an existing phone number registered in your WhatsApp Business app. You will need a separate, dedicated phone number for Yazi to use WhatsApp that you can receive a call or OTP from. This is a limitation with WhatsApp's API.
Create a Meta Developer account (if you don't have one already): https://developers.facebook.com/docs/development/register
Signup in webapp at https://app.askyazi.com/register
Click 'Create New Organisation'
Write your company's name and click 'Create organisation'. This opens a Meta window that will allow you to create the WhatsApp profile
Select a Business Portfolio
Navigate to the Business Profile selection screen.
Choose an existing Business Portfolio or create a new one to add your WhatsApp number.
Create a New WhatsApp Business Account (if applicable)
If you don’t already have a WhatsApp Business Account, select "Create a new WhatsApp Business Account" and click Next.
Enter Account Details
Provide the name of your WhatsApp Business Account (this is the name visible to customers).
Optionally, add a business website or profile link.
Choose Business Category
Select the category that best fits your business from the dropdown menu.
Add Your Phone Number
Enter the phone number you wish to use, ensuring the correct country code is selected.
Verify Yazi as the Meta Tech Partner
Confirm Yazi as your Meta-approved technology partner to proceed with setting up the account.
Complete the Setup
Follow the remaining on-screen instructions to finalise the setup and activate your WhatsApp Business API number.