Create Template message

Create and Submit a Template message

A WhatsApp template message is a pre-formatted message that can be used to send information or updates to a group of people quickly. It is a specific message format that companies can use to send standardised notifications, such as purchase confirmations, delivery alerts, etc.

Steps to Create

1

Click "Create New" in the Share tab of a campaign or "Create" in the Broadcast Messages page

2

Specify the template details in Configuration tab

• Give the template a Name (all lowercase, no numbers or characters)

• Select the Type of template you want to create. i) For survey invitations, select the Marketing type. ii) For payment notifications, select the Utility type.

3

Specify the Message details in Content tab

• Give it a Header: Either an image (Logo) or header text

• Update the Body of the message. You can also add placeholders to your message body to personalise the message for each recipient.

• Once you have filled in all the details, you can click ‘Create Template 🚀’

Templates typically take 1 minute - 1 day to be approved.

Example of a Generic Template Message

vbnetCopy codeHello {{1}} 👋🏽,

We're doing research into {{2}}.

We're inviting you to participate in a WhatsApp interview for this research.

Interview Details:
⏰ Questions: {{3}}

Just press 'Start Interview' to begin.

Placeholder Guide:

• {{1}}: Participant's name.

• {{2}}: Topic of research.

• {{3}}: Number of questions or interview details.