Sending the template message

Steps to Send Template Messages

• Upload CSV of Contact Numbers: Prepare a CSV file with contact details and other relevant information such as names, research objectives, and specific questions. Use the provided 'example csv' for correct formatting.

The correct format

Upload the above csv here

• Configure Campaign Details:

  • Choose the campaign and specific template you wish to use.

  • Provide any additional information required for the message.

Example of a Generic Template Message

vbnetCopy codeHello {{1}} 👋🏽,

We're doing research into {{2}}.

We're inviting you to participate in a WhatsApp interview for this research.

Interview Details:
⏰ Questions: {{3}}

Just press 'Start Interview' to begin.

Placeholder Guide:

• {{1}}: Participant's name.

• {{2}}: Topic of research.

• {{3}}: Number of questions or interview details.

Best Practices

• Test the Distribution: Before a wide-scale dispatch, test the link and template messages with a small group to ensure everything functions as intended.

• Follow Up: After sending out invitations, consider sending follow-up messages or reminders to ensure a higher response rate.

• Privacy and Compliance: Always ensure that your communications comply with data protection regulations and respect participant privacy.

Launching

• Specify the Template message you want to send by choosing the Campaign you are inviting participants to complete

• Press ‘Launch campaign 🚀’!

This is how the message will look to the participants you have sent it to.