# Media Library

### Overview

The Media Library tab displays all media files submitted by participants in a visual grid — photos, voice notes, videos, and documents — giving you an immersive, at-a-glance view of the qualitative content your study has captured.

This is particularly valuable for studies that rely on multimedia responses: diary studies with photo documentation, AI interviews with voice note responses, product trial studies with video submissions, and any research where seeing and hearing participants brings the data to life.

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### What You See

#### Grid View

All media files are displayed as visual tiles in a grid layout. Photos appear as thumbnail images, voice notes display with a play button and duration indicator, videos display with a play button and thumbnail preview, and documents or links display with a preview card showing the content type.

Each tile shows the media content, the participant identifier, and the media type label.

#### Loading Media

Click **Load All** to pull all media files into the view. The total count is displayed in the top right (e.g., 45/45), along with a loading progress indicator.

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### Filtering by Media Type

Use the media type filter in the top right to show only specific file types: **All Media** (everything), **Photos** (images only), **Voice Notes** (audio recordings only), or **Videos** (video files only).

This is useful when you need to focus on a specific content type — for example, browsing only the video testimonials or listening through all voice note responses.

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### Selecting & Downloading

#### Selecting Files

Select individual files by clicking the checkbox on any tile, or click **Select All** to select every file currently displayed (respects any active filter).

#### Downloading

**Bulk download** — Download all selected files as a single ZIP folder. Once downloaded and unzipped, all files (images, MP4s, audio files) are available on your device.

**Individual download** — Select and download a single file at a time.

**Tip:** Use the media type filter before selecting all. For example, filter to "Videos" only, click Select All, then download — you'll get a clean ZIP containing only the video files from your study.

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### When to Use the Media Library

**Qualitative immersion** — Browse through participant photos, voice notes, and videos to build empathy and understanding before formal analysis.

**Client presentations** — Find powerful visual content (participant photos, video testimonials, voice quotes) to include in reports and decks.

**Content creation** — Source authentic participant media for marketing assets, case studies, or insight videos.

**Quality checking** — Quickly scan media submissions to verify participants are providing genuine, relevant content.

**Highlight reels** — Select the best voice notes and videos for stakeholder presentations or insight summary videos.

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### Best Practices

**Browse before analysing** — Spend time in the Media Library before diving into tables and charts. Seeing and hearing participants provides context that numbers alone cannot.

**Filter and focus** — If your study collected hundreds of media files, use the type filter to work through one content type at a time rather than scrolling through everything.

**Download in batches** — For large studies, download by media type (all photos, then all videos) to keep files organised on your device.

**Combine with transcripts** — Use the Media Library for browsing and discovery, then switch to [Interview Transcripts](https://claude.ai/chat/10-interview-transcripts.md) to see the full conversation context around any media file that stands out.

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### Known Limitations

* **Load All required** — Media files do not display fully until you click Load All. For studies with large volumes of media, this may take a moment.
* **No participant-folder organisation** — Downloaded files are grouped in a single ZIP folder, not organised into sub-folders by participant. File names include participant identifiers, but you'll need to manually sort if you require per-participant organisation.
* **Browser memory** — Studies with hundreds of high-resolution images or videos may consume significant browser memory when all media is loaded. Download files rather than previewing everything in-browser for very media-heavy studies.
* **Playback** — Voice notes and videos can be played directly in the browser. Playback quality depends on your internet connection and browser capabilities.