imagesMedia Library

Overview

The Media Library tab displays all media files submitted by participants in a visual grid — photos, voice notes, videos, and documents — giving you an immersive, at-a-glance view of the qualitative content your study has captured.

This is particularly valuable for studies that rely on multimedia responses: diary studies with photo documentation, AI interviews with voice note responses, product trial studies with video submissions, and any research where seeing and hearing participants brings the data to life.


What You See

Grid View

All media files are displayed as visual tiles in a grid layout. Photos appear as thumbnail images, voice notes display with a play button and duration indicator, videos display with a play button and thumbnail preview, and documents or links display with a preview card showing the content type.

Each tile shows the media content, the participant identifier, and the media type label.

Loading Media

Click Load All to pull all media files into the view. The total count is displayed in the top right (e.g., 45/45), along with a loading progress indicator.


Filtering by Media Type

Use the media type filter in the top right to show only specific file types: All Media (everything), Photos (images only), Voice Notes (audio recordings only), or Videos (video files only).

This is useful when you need to focus on a specific content type — for example, browsing only the video testimonials or listening through all voice note responses.


Selecting & Downloading

Selecting Files

Select individual files by clicking the checkbox on any tile, or click Select All to select every file currently displayed (respects any active filter).

Downloading

Bulk download — Download all selected files as a single ZIP folder. Once downloaded and unzipped, all files (images, MP4s, audio files) are available on your device.

Individual download — Select and download a single file at a time.

Tip: Use the media type filter before selecting all. For example, filter to "Videos" only, click Select All, then download — you'll get a clean ZIP containing only the video files from your study.


When to Use the Media Library

Qualitative immersion — Browse through participant photos, voice notes, and videos to build empathy and understanding before formal analysis.

Client presentations — Find powerful visual content (participant photos, video testimonials, voice quotes) to include in reports and decks.

Content creation — Source authentic participant media for marketing assets, case studies, or insight videos.

Quality checking — Quickly scan media submissions to verify participants are providing genuine, relevant content.

Highlight reels — Select the best voice notes and videos for stakeholder presentations or insight summary videos.


Best Practices

Browse before analysing — Spend time in the Media Library before diving into tables and charts. Seeing and hearing participants provides context that numbers alone cannot.

Filter and focus — If your study collected hundreds of media files, use the type filter to work through one content type at a time rather than scrolling through everything.

Download in batches — For large studies, download by media type (all photos, then all videos) to keep files organised on your device.

Combine with transcripts — Use the Media Library for browsing and discovery, then switch to Interview Transcriptsarrow-up-right to see the full conversation context around any media file that stands out.


Known Limitations

  • Load All required — Media files do not display fully until you click Load All. For studies with large volumes of media, this may take a moment.

  • No participant-folder organisation — Downloaded files are grouped in a single ZIP folder, not organised into sub-folders by participant. File names include participant identifiers, but you'll need to manually sort if you require per-participant organisation.

  • Browser memory — Studies with hundreds of high-resolution images or videos may consume significant browser memory when all media is loaded. Download files rather than previewing everything in-browser for very media-heavy studies.

  • Playback — Voice notes and videos can be played directly in the browser. Playback quality depends on your internet connection and browser capabilities.

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